The Spectrum Memo: a conversation with Mark

Mark Redmond's Blog

Nice message from a staff member at a drug rehab

This person refers to Melissa, who is Melissa Mallette, the case manager for our shelter:

“I am writing to let you know that  my patient is heading off tomorrow to the shelter. I want you to know how wonderful it has been to work with Melissa over the phone, and that she has been nothing but helpful. I hope that once this patient settles in you and others will get to know what a joy she is to work with. Again thank you, to you and your staff for all of the help and I hope to hear that this patient makes it into the SRO program.”

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